Terms and Conditions

  1. Scope of Reference

Products and services rendered and delivered by Digital Community Architect (hereafter referenced as DCA) shall be delivered in accordance with the herein below, unless otherwise agreed in writing.

  1. Other standard terms and conditions of the ordering party shall only be effective if they have been confirmed in writing by DCA. The same shall apply to changes and supplements to the present Standard Terms and Conditions.
    1. Verbal requests and agreements shall require the written confirmation of DCA.
    1. DCA reserves the right to alter the standard terms and conditions. It is therefore the buyers’ responsibility to ensure these are still valid.
  2. Quotations and orders
    1. Quotations will be valid for 7 days.
    1. Product Stock levels indicated are as per availability on the date of the quote.
    1. Items not in stock will be back-ordered and an update on stock levels will be provided when the order is placed or by request.
    1. Upon acceptance of the quote, the order will be processed and invoiced with 14 days net payment period from invoice date.
    1. Orders will be placed and processed based on a Purchase Order once it has been received from the buyer
  3. Prices
    1. Pricing is subject to changes and based on foreign currency fluctuations and vendor pricing.
    1. For quotes over R500,000.00 a deposit of 50% will be required when placing the order.
  4. Payment
    1. Payment shall be made within 14 days after the invoice date.
    1. In the event of overdue payment, DCA shall reserve the right to charge interest on late payments amounting to 3.5% above the applicable base rate. 
    1. In the event of overdue payment, services may be refused until full payment is made.
    1. In the case of temporary insolvency, insolvency or any changes in the credit worthiness of the ordering party, which after conclusion of the contract jeopardize payment, DCA services may be refused until full payment is made and immediate payment of all open invoices may be demanded, even if specific payment terms have been agreed.
    1. If payment by installment has been agreed to based on point 4.4 above and the ordering party is in arrears with one installment in full or in part for more than 14 days, the entire remaining amount shall be due immediately and further deliveries shall be stopped.
  • For security reasons, DCA reserves the right to request prepayment by advance bank transfer when ordering for the first time. DCA also reserves the right to cancel and order and demand the return of any equipment that may have already been delivered.
  • Warranty
    • All warranty claims shall become statute-barred at the latest after 12 months following delivery or acceptance.